Recently, Amazon Kindle users have been facing a major problem as they are unable to download both new and previously purchased books to their e-readers. This ongoing outage has left users frustrated and looking for answers.
According to moderators responding to users on Amazon’s support forums, the company is aware of the issue and is actively working to resolve it. Troubleshooting steps like resetting the device have not proven to be effective solutions. It seems that users may have no choice but to wait for Amazon to fix the problem.
Good e-Reader reported on the issue, stating that Amazon support acknowledged that the problem is due to “server issues.” They also mentioned that it could take at least 48 hours, if not longer, for ebooks to start downloading again. Users on Reddit have been sharing similar experiences, noting that the download progress indicator gets stuck at 1 percent.
The outage is not just limited to downloading books from Amazon’s store but also affects books users are trying to download from Overdrive to their Kindle devices using Libby. This has added to the frustration of Kindle users who rely on these services for their reading needs.
Interestingly, the issue does not seem to be affecting the iOS and Android Amazon Kindle apps. Users of these apps are still able to download books without any problems, highlighting that the issue is specific to Kindle e-readers.
This latest outage comes on the heels of another issue reported by Reddit users regarding Amazon’s “Send to Kindle” feature. Users faced error messages that prevented them from sideloading ebooks and documents onto their Kindles. It seems that Amazon is facing multiple technical challenges with their Kindle services.
The ongoing outage has disrupted the reading experience for many Amazon Kindle users. While the company is working to fix the issue, users may have to exercise patience while waiting for a resolution. The impact of the outage on services like Overdrive and Libby adds to the frustration. Amazon will need to address these technical issues promptly to ensure a seamless reading experience for their customers.
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