Recently, AT&T and Verizon have been facing an outage that has resulted in dropped phone calls across the United States. AT&T has confirmed the issue, stating that there is a problem impacting calls between carriers. On the other hand, Verizon claims that its network is operating normally, but customers in the Northeast and Midwest are experiencing difficulties when contacting customers on other carriers.
Unknown Causes and Investigation
The precise start time and cause of the outage are still unknown. Charts on Downdetector indicate that the issues may have begun around 2 PM ET. The Federal Communications Commission (FCC) has also taken notice of the situation and has launched an investigation. The FCC has acknowledged reports of consumers in multiple states being unable to make wireless calls and is actively looking into the matter.
Recurring Outages and Apology
It is worth noting that this recent outage is not the first time that AT&T has faced such a problem. In February, a massive outage affected thousands of customers nationwide. Following the incident, the carrier issued an apology and provided a $5 credit to affected customers. This raises concerns about the reliability of the telecommunication infrastructure and the potential impact on users’ daily lives.
The ongoing AT&T and Verizon outage is causing significant disruptions in communication across the United States. The lack of clarity regarding the start time and cause of the outage, coupled with recurring incidents, underscores the importance of robust and reliable communication networks. As the FCC investigates the matter, affected customers are left grappling with the consequences of the outage. It remains to be seen how quickly the carriers can diagnose and resolve the issue to restore seamless communication services for users nationwide.
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