Valve Tightens Refund Policy for Early Access Games on Steam

Valve Tightens Refund Policy for Early Access Games on Steam

Valve has recently updated its refund policy on Steam, specifically targeting Early Access and Advanced Access games. This change comes as a response to a previously existing loophole that allowed users to play games for an extended period before requesting a refund.

Under the new policy, any playtime on Early Access or Advanced Access titles will now count against the two-hour refund limit. This means that users who participate in these programs will no longer be able to play for an extended period and then request a refund.

If a user pre-purchases a title that is not playable prior to the release date, they can request a refund at any time before the release. However, the standard 14-day/two-hour refund period will apply starting from the game’s release date. This change aligns with Valve’s goal of maintaining consistency in their refund policies.

Previously, Valve allowed refunds for pre-purchased titles at any time before the release date, without considering the playtime. This change is a notable departure from the earlier policy and is aimed at preventing misuse of the refund system.

These changes are likely to have a significant impact on users who frequently participate in Early Access and Advanced Access programs. It will require users to make more informed decisions about their purchases and limit the ability to exploit the refund system.

Valve’s decision to tighten the refund policy for Early Access and Advanced Access games on Steam reflects their commitment to ensuring fair play and preventing abuse of the system. While these changes may inconvenience some users, they are ultimately aimed at creating a more transparent and equitable gaming environment for all.

Tech

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